Last updated: 2nd January 2026

This Cookie Policy explains how Your Management Solutions Limited trading as YOUR Academy (“YOUR Academy”, “we”, “us”, “our”) uses cookies and similar technologies on our website youracademyuk.co.uk and in connection with third-party pages we use to deliver services (such as our call booking calendar hosted on Kartra).

1) Who we are

Controller: Your Management Solutions Limited trading as YOUR Academy
Company number: 06099727
Registered address: Suite 1, Riverside House, Normandy Road, Landore, Swansea, SA1 2JA
Main trading address: Suite 1, Riverside House, Normandy Road, Landore, Swansea, SA1 2JA
Contact: support@youracademyuk.com

2) What cookies are

Cookies are small text files stored on your device when you visit a website. Some cookies are essential for the website to work properly. Others help us analyse how visitors use the site or support marketing activities.

We may also use similar technologies such as pixels and tags (for example, the Meta Pixel). These can collect information about your device and interactions with our website.

First-party and third-party cookies

• First-party cookies are set by our website domain (youracademyuk.co.uk).

• Third-party cookies are set by other organisations whose services we use (for example, analytics and marketing providers).

3) Why we use cookies

We use cookies and similar technologies to:

• keep the website secure and functioning properly;

• remember preferences and support core site features;

• understand how people use our website and improve performance (analytics);

• measure marketing effectiveness and, where used, support advertising/retargeting (marketing).

4) Your choices and how to manage cookies

When you visit our website, a cookie banner allows you to choose which optional cookies you accept. You can:

• accept all cookies;

• reject optional cookies; and/or

• manage preferences by category (for example, Performance & Analytics and Advertising).

You can change your cookie choices at any time using the cookie controls available on our website (where provided). You can also manage cookies through your browser settings (including deleting cookies and blocking future cookies). Please note: blocking essential cookies may affect site functionality.

5) Types of cookies we use

A) Strictly necessary cookies (always on)

These cookies are required for the website to operate securely and reliably. They may include cookies used for:

• security and fraud prevention;

• site functionality (e.g., navigation and page delivery);

• remembering essential settings.

These cookies do not require consent.

B) Performance & Analytics cookies (optional)

These cookies help us understand how visitors use our website (for example, which pages are visited, time spent on pages, and errors encountered) so we can improve performance and user experience.

Tools we may use in this category include:

• Google Analytics 4 (GA4)

• Hotjar (behaviour insights such as heatmaps and session analytics)

C) Advertising / Marketing cookies (optional)

These cookies may be used to measure the effectiveness of marketing and, where used, help deliver relevant advertising and build audiences for retargeting.

Tools we may use in this category include:

• Meta Pixel (Facebook/Instagram)

6) Cookies used on checkout (payments)

If you purchase from us, our checkout may use cookies and similar technologies that support:

• completing transactions and keeping the checkout working correctly;

• security and fraud prevention; and

• payment processing.

Payments are processed using Stripe. Stripe may set cookies or use similar technologies as part of its fraud prevention and payment processing services.

7) Third-party pages: Kartra call booking calendar

We use Kartra to host our call booking calendar (for example, pages under youracademy.kartra.com). These pages may use their own cookies and provide their own cookie controls and policy links. Please review Kartra’s cookie and privacy information when using the booking calendar.

8) Cookie details (tables/lists)

Cookie names and providers can change as we update our website and tools. If you would like more detail about cookies used on our website (including categories, providers and typical lifespans), contact us at support@youracademyuk.com.

9) Updates to this Cookie Policy

We may update this Cookie Policy from time to time. The “Last updated” date at the top shows when it was last revised.